Keep yourself informed!
Aug 3rd, 2020, 3:32 pm
nmatheson wrote:Is there a way to not have to enter my user name and password and press Submit each time I wish to download a file. My user name and password have been stored in Google but I now have to click on them and press Submit for each file, but previously this wasn't necessary as the next file was automatically downloaded when I pressed the blue arrow. Thanks for your assistance.

I am now also experiencing the same thing, both on Firefox and Chrome. Tried clearing cookies & cache, to no avail.
Aug 3rd, 2020, 3:32 pm
Aug 6th, 2020, 10:33 pm
@nmatheson & Kladrie: this isn't something from our end, a couple months ago the same happened due to a Chrome update and later another Chrome update fixed it.
Aug 6th, 2020, 10:33 pm
Aug 13th, 2020, 2:13 am
I am encountering this same issue. It started just today, and I have not recently updated Chrome.
Aug 13th, 2020, 2:13 am
Aug 14th, 2020, 1:50 pm
Looks like all the blue arrows are gone yet again (on Windows desktop using Firefox).
Aug 14th, 2020, 1:50 pm
Aug 14th, 2020, 3:40 pm
The arrows are all there for me and I am also on Windows desktop using Firefox

Try clearing cookies etc
Aug 14th, 2020, 3:40 pm
Aug 18th, 2020, 8:55 am
THANK you so much for posting the FAQ. I went the guide & BINGO #10 was what I was encountering. Followed the steps and everything is working perfectly! THANK YOU!!!
Aug 18th, 2020, 8:55 am
Aug 19th, 2020, 11:35 pm
Kladrie wrote:
nmatheson wrote:Is there a way to not have to enter my user name and password and press Submit each time I wish to download a file. My user name and password have been stored in Google but I now have to click on them and press Submit for each file, but previously this wasn't necessary as the next file was automatically downloaded when I pressed the blue arrow. Thanks for your assistance.

I am now also experiencing the same thing, both on Firefox and Chrome. Tried clearing cookies & cache, to no avail.


hi all - we ran into this recently at work with our own web application - so I have figured out what is causing the problem, and can confirm that within a few months, the problem will also happen on IE and Edge.

The problem is that the username/password for Premium links is being cached in a browser cookie, and Chrome and Firefox have implemented a new security standard for cookies, called "SameSite" - if a cookie does not have a SameSite attribute specified, the browser will default to "SameSite=Lax" - and that combined, with the fact that the link for premium downloads is not a top-level link (i.e. it's nested inside an iframe) - means that the browser is stripping the cookie from the request header and so the request goes out without the username/pw and forces you to reauthenticate every time.

I believe that the long term solution is that the web application or application container needs to be modified so that the cookie is set with "SameSite=None; Secure" as attributes - that way the browsers will not strip the cookie off the request.

In the meantime - for Chrome at least - there is a workaround to force Chrome to go back and use the old behaviour and not strip the cookies off.

https://support.siteimprove.com/hc/en-g ... nforcement

I did this and the username/passwords are cached for me again in Chrome.

Additional links with more info on this new "feature"

https://stackoverflow.com/questions/60994072/jsessionid-cookie-is-lost-in-chrome
https://stackoverflow.com/questions/608 ... 1#60850921
https://www.chromium.org/updates/same-site
https://web.dev/samesite-cookies-explained/
https://chromestatus.com/feature/5088147346030592
https://scotthelme.co.uk/csrf-is-dead/

The RFC for SameSite https://tools.ietf.org/html/draft-ietf-httpbis-cookie-same-site-00

Hope this helps!
Aug 19th, 2020, 11:35 pm
Aug 20th, 2020, 3:26 am
@twitchette we already added the fix you mentioned to the FAQ a couple days ago, please see #10. ;) We are still looking at how to fix it on our end.
Aug 20th, 2020, 3:26 am
Sep 5th, 2020, 9:56 am
I purchased Premium VIP. I changed my password but when I try to log in, it says the password is incorrect. I previously had Premium without VIP.

I'm running Firefox Android and I cleared my cache and attempted using the updated password to no avail.

I also checked my PMs and didn't see any containing password
Sep 5th, 2020, 9:56 am
Sep 6th, 2020, 7:11 am
Katnip89 wrote:I purchased Premium VIP. I changed my password but when I try to log in, it says the password is incorrect. I previously had Premium without VIP.

I'm running Firefox Android and I cleared my cache and attempted using the updated password to no avail.

I also checked my PMs and didn't see any containing password

Check your PMs please.
Sep 6th, 2020, 7:11 am
Sep 21st, 2020, 5:22 am
Hi, want to get a Premium membership.

Code: Select allHowever, if you're going to be downloading 20gb per day, and using the downloader for the content of other sites


if the first statement is false, but the second is true. Is that OK? I will only download epub.
Sep 21st, 2020, 5:22 am
Sep 22nd, 2020, 5:34 am
sniffdog wrote:Hi, want to get a Premium membership.

Code: Select allHowever, if you're going to be downloading 20gb per day, and using the downloader for the content of other sites


if the first statement is false, but the second is true. Is that OK? I will only download epub.

Yea, that's totally fine.
Sep 22nd, 2020, 5:34 am
Sep 24th, 2020, 7:12 pm
What’s the link for me to change my password for premium pls? Thanks
Sep 24th, 2020, 7:12 pm
Sep 24th, 2020, 9:35 pm
deedee1803 wrote:What’s the link for me to change my password for premium pls? Thanks

You can change it on mblservices.org.
Sep 24th, 2020, 9:35 pm
Oct 15th, 2020, 10:27 am
Anyone else suddenly getting a “You are forbidden to access the page!” message?
Oct 15th, 2020, 10:27 am