The Art of Listening and Engagement Through Social Media by Brian Solis
Requirements: PDF Reader, 806 KB
Overview: Engaging with and empowering your customers as an extension of your marketing efforts isn’t new. However, in the era of Social Media, there are new tools and philosophies to more effectively listen and engage with customers and in turn, cultivate a more significant community, enhance your brand, build relationships, and hopefully create evangelists along the way.

Download Instructions:
http://rapidshare.com/files/273224284/CS.pdf
Mirror:
http://www.megaupload.com/?d=HJ1NKUEO
Requirements: PDF Reader, 806 KB
Overview: Engaging with and empowering your customers as an extension of your marketing efforts isn’t new. However, in the era of Social Media, there are new tools and philosophies to more effectively listen and engage with customers and in turn, cultivate a more significant community, enhance your brand, build relationships, and hopefully create evangelists along the way.

Download Instructions:
http://rapidshare.com/files/273224284/CS.pdf
Mirror:
http://www.megaupload.com/?d=HJ1NKUEO
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