Deploy Empathy: A practical guide to interviewing customers by Michele Hansen
Requirements: .ePUB reader, 534 KB
Overview: Deploy Empathy will help you learn the skill of talking to your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes.
Empathy is a skill that anyone can learn. Armed with the tactics you’ll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.
By the end of this book, you’ll be able to interview customers and potential customers with confidence.
"A smart look at one of business's most overlooked but critical topics." - Morgan Housel, Partner at Collaborative Fund and Author of the International Best-Seller The Psychology of Money
Genre: Non-Fiction > General
Download Instructions:
(Filehost down) http://www.centfile.com/8remcwt8yk57
Mirror:
https://www.restfilee.com/5vmuwkf8potu
Trouble downloading? Read This.
Requirements: .ePUB reader, 534 KB
Overview: Deploy Empathy will help you learn the skill of talking to your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes.
Empathy is a skill that anyone can learn. Armed with the tactics you’ll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.
By the end of this book, you’ll be able to interview customers and potential customers with confidence.
"A smart look at one of business's most overlooked but critical topics." - Morgan Housel, Partner at Collaborative Fund and Author of the International Best-Seller The Psychology of Money
Genre: Non-Fiction > General
Download Instructions:
(Filehost down) http://www.centfile.com/8remcwt8yk57
Mirror:
https://www.restfilee.com/5vmuwkf8potu
Trouble downloading? Read This.