Feedback or requests for help with the site.
Jun 26th, 2020, 9:53 am
A couple of weeks ago my premium download service changed behavior. Previously, once I logged in for a download that was it, my identity and pw were not required again. Now I have to log in for each book. I have cleared my browsing data multiple times to no effect. Any suggestions? Thanks.
Jun 26th, 2020, 9:53 am
Jun 27th, 2020, 2:30 pm
Whatever changed, thank you. "Stickiness" has returned to Premium login.
Jun 27th, 2020, 2:30 pm
Jul 14th, 2020, 4:40 pm
This problem has recurred when using my laptop (which is my only option for 2 or 3 weeks as we've moved out of our condo so repairs can be made.) Again, clearing browser data doesn't fix it. Any suggestions or fixes? Thank you.
Jul 14th, 2020, 4:40 pm
Apr 5th, 2021, 5:50 pm
found an answer to this -

viewtopic.php?f=1&t=1424249

which is a link to the premium faq, answer 10 advises how to resolve it
Apr 5th, 2021, 5:50 pm